Ibrahim Ali

Chicago, IL ยท ibrahimali.capture@gmail.com

I am a certified IT professional with experience in AWS, Terraform, and infrastructure as code (IaC). I have knowledge in automating cloud deployments, securing infrastructure, and managing vulnerabilities. With hands-on experience using tools like Nessus Essentials, Wireshark, and PKI, I am excited to be part of a team that ensures robust network and endpoint security across both cloud and on-prem environments. Driven by curiosity and a strong desire to learn, I am always seeking to expand my knowledge and stay updated with the latest in IT and security.

Experience

Field Engineer

United Airlines
  • Responsible for servicing critical equipment for daily operations such as kiosks, wireless access points, end user laptops, PCs and mobile devices.
  • Ensure network devices meet security baselines and compliance standards and removed any rogue devices.
  • Configure network switch ports for installation/removal of network devices.
  • Troubleshoot airline network and device issues and escalate as necessary.
March 2024- Present

Specialist

Apple
  • Diagnose and troubleshoot hardware and software issues to optimize device performance.
  • Provide hands-on, technical support in conjunction with prompt and friendly customer service.
  • Collaborate with team members to educate customers on brand products and answer any questions.
  • Set up new devices, install upgrade components, and assist with network administration for customers
November 2023 - February 2024

Education

University of Illinois at Urbana-Champaign

Bachelor of Science
Developmental Psychology
August 2016 - September 2020

Skills

Programming Languages & Tools

Passionate About
  • Amazon Web Services (AWS) Cloud
  • Infrastructure as Code: Terraform
  • Cloud Network Architecture & Security

Proficient In:
  • Network Security
  • AWS Cloud Infrastructure
  • Risk Management

Knowledgable About
  • Programming/Scripting: Python
  • Serverless Technology: AWS Lambda, AWS ECS, Docker, DynamoDB

Certifications

Projects

  • Python Secure Password Generator
    • Wrote clean, efficient, and well-documented script to generate random secure passwords.
    • Identified errors in the script, troubleshot and edited accordingly.
    • Developed a script that checks passwords to ensure they meet all criteria.
  • Security Analysis and Risk Management with Nessus Essentials
    • Installed and configured Nessus Essentials to perform credentialed vulnerability scans against Windows 10 hosts.
    • Implemented Vulnerability Management function on sandbox networks (Discover, Prioritize, Assess, Report, Remediate, Verify).
    • Conducted vulnerability assessments with Nessus on software such as Firefox to remediate vulnerabilities.
    • Developed automated remediation process to preemptively deal with vulnerabilities stemming from Windows updates and third- party software.
  • Network Packet Analysis with Wireshark
    • Used Wireshark to generate, capture and analyze RADIUS, DNS, HTTP and Telnet unencrypted traffic.
    • Generated, captured, decrypted and analyzed SSH and HTTPS protocol traffic.
    • Analyzed, filtered and TCP/UDP traffic based on IP address.
    • Utilized PowerShell to initiate network traffic.
  • Virtual Active Directory Environment
    • Set up a Remote Access Server with features to support NAT/PAT.
    • Implementation and maintenance of Windows DHCP and DNS services.
    • Configured Window File Servers and implemented NTFS permissions.